Our Team

Alana

Positive Behaviour Support

Positive Behaviour Support Practitioner / My Right 2 Voice / July 2026 – Current
Research Officer / Psychiatry, Monash Health & Monash University / March 2026 – Current
Disability Support Worker / Unmatched Support Services / May 2026 – July 2026
NDIS Mental Health Support Worker / Grace Recovery Hub / December 2025 – May 2026
Medical Reception Manager / Paediatric People / February 2025 – May 2025
Assistant Restaurant Manager / McDonald’s / November 2018 – January 2025

Delivering person-centred support to participants with complex physical and psychosocial needs
Providing trauma-informed and recovery-focused care
Assisting with personal care and daily living activities, including personal care, meal preparation, cleaning, and household tasks
Supporting participants to build skills and confidence for independent living, and in achieving their individual goals and plans
Supporting participants experiencing anxiety and emotional dysregulation, applying safe de-escalation strategies during behavioural escalation
Encouraging social and community participation and inclusion while maintaining risk awareness
Completing accurate case notes and incident reporting, and maintaining strict compliance with standards and requirements
Administration of the ADOS-2 on young children for prospective clinical research
Undertaking accurate data entry, report writing, research tasks, and administrative support for prospective clinical research.

Supported adults with complex mental health presentations, using recovery-oriented, person-centred approaches to promote independence, wellbeing and community participation
Built strong therapeutic relationships with participants, families and multidisciplinary teams, supporting individuals to engage with healthcare services, navigate complex systems, and work towards meaningful recovery goals
Contributing to research investigating the impact of COVID-19 during pregnancy on children's neurodevelopment, supporting evidence-based practice and clinical assessment
Progressed through five leadership positions during six years with McDonald's, advancing from Crew Member to Assistant Restaurant Manager while mentoring staff, leading teams, and driving operational excellence
Recipient of the 2023 Outstanding Future Leader Award at the McDonald's VIC/TAS Future Leaders Conference in recognition of leadership, initiative, and commitment to developing others
Recognised for building genuine rapport with participants by taking the time to understand their goals, strengths and interests, enabling meaningful engagement and positive support outcomes
Passionate about empowering people to exercise choice and control, advocating for supports that enhance quality of life, independence, and inclusion.

“How wonderful it is that nobody needs to wait a single moment before starting to improve the world.” - Anne Frank

We love collaborating with other services providers with similar values and beliefs to improve this sector as a whole.

It doesn't matter where the support is coming from, as long as the person is receiving the supports they want and need.